Troubleshooting

Quick fixes for the most common problems.

Connected, but nothing loads

Check that the app you are using is selected in Proxy per app.
Try a different server, ideally one that uses a different protocol.
Make sure your phone has working internet without the VPN.

The VPN disconnects by itself

Open Settings, then Background and Startup.
Turn off battery optimization for Flame X.

The delay shows timeOut

Open the Server List, tap Ping and pick a server with a lower delay. If every server times out, check your phone’s internet connection without the VPN.

My data ran out

Watch a rewarded ad for another 500 MB, or upgrade to Premium for unlimited data.

Still stuck?

Open Settings, then Diagnosis, to see the connection status and logs. Send them to us from the Contact page and we will help you.